When embarking on air travel, there are a number of things that travellers need to be aware of before, during and after their trip. This includes arriving at the airport and getting to their destination.
Before you travel:
From the beginning of the booking process, travellers need to prepare and plan. When travelling right now, planning and knowledge are the key to confidence. When booking your ticket, book with a company that you can trust. Travel companies should be transparent and open about their updated safety measures and travel policies. For peace of mind, it is a great idea to book with travel agents or management companies who are accredited by tourism bodies. They will be up to date with the most recent travel regulations and restrictions (which can be quick changing in nature) and will be in regular contact with you throughout the travel process. If something were to go wrong, a travel management company would work to bring you home or help you in your destination.
Before travelling, invest in travel insurance. This will help cover you against all kinds of eventualities: from trip delays and cancellations to medical emergencies.
On the day of travel, make sure you have all of the items and documents you need beforehand. This includes tickets, your ID, any travel or health questionnaires you may need, and a facemask – you will need to wear this throughout most of the travel process. Look up any airport arrival and drop off protocols and arrive earlier than you usually would; new security measures may take longer than usual. When arriving, be prepared for a temperature screening and hand-sanitizing at the door and have any necessary forms ready.
Practicing good hygiene (wash your hands with soap and water, carry alcohol-based sanitizer and cough or sneeze into a tissue or bent elbow) and social distancing is the most important thing to remember when travelling. Most airports will make use of Perspex screens, floor stickers and contactless ticket-scanning to help maintain social distancing during check in.
Boarding processes will also be adjusted and done in groups. The same goes for disembarking. During the flight, keep your mask on and limit contact with other passengers.
Take note that while you may take a hand-sanitizer on board, liquid restrictions still apply.
Once you arrive at your destination, complete any necessary periods of self-isolation, keep practicing good hygiene and monitor yourself for any possible symptoms.
What travel agents and planning experts need to know:
Communication and preparation are important! Make sure your passengers can trust that you will provide them with safe travel and up to date information and communication throughout their travel experience with you.